Terms & conditions

AttendancePulse is a subscription-based business attendance and working-hours service. These draft terms describe the relationship between the service operator and the business purchasing or using the service (“Customer”). The legal operator’s identity and contact details are pending confirmation.

Once adopted and published by the operator, these terms will apply to the Customer and its authorized users, together with the Privacy Policy, Refund & Cancellation Policy and any agreed written order. A written order may specify custom commercial terms.

The person registering a workspace must be authorized to act for the business and provide accurate information. Account availability is subject to registration review, verification and applicable plan entitlements.

• Customers are responsible for maintaining accurate employee, location, shift and policy information.
• Keep passwords, PINs, device credentials and access tokens confidential; promptly report suspected unauthorized access.
• Owners and admins manage workspace access. Managers and employees receive only the permissions assigned to their roles; salary tools are restricted to authorized organization owners/admins.
• Do not share accounts to impersonate employees or bypass approved-device, QR or location checks.

The service includes attendance recording, working-hours tracking, shifts, leave, holidays, weekly offs, corrections and reports, subject to the purchased plan and security profile. Optional salary calculation is not a full payroll, payslip, tax or statutory-compliance service.

The Customer remains responsible for employment decisions, employee notices and lawful processing of workforce data. Review attendance corrections, overtime approvals and salary calculations before relying on them. The service does not replace professional legal, HR, accounting or tax advice.

Customers must supply suitable devices, connectivity and accurate workplace settings. GPS accuracy, camera quality, operating-system permissions and third-party hardware can affect verification.

The advertised free trial is 15 days. The workspace’s recorded trial end date determines its expiry. No card is required at signup and the trial does not automatically charge the Customer.

Paid plans are prepaid for a monthly, quarterly, half-yearly or annual period. Employee capacity, taxes, discounts and the selected period are shown before payment. See current pricing. Prices may change for future purchases; a confirmed paid period is governed by the purchase recorded for that period.

Payments are processed through Razorpay where online checkout is enabled. Access is activated or renewed only after payment verification. Current checkout is a one-time payment, not an automatic debit mandate. Auto-renewal must not be assumed; any future recurring option would require separate explicit consent and published terms.

When a trial or paid period expires without verified renewal, operational access is locked. Attendance punching, attendance history, reports, employee directory, salary tools and tenant logs are not available while locked. Stored records are not deleted merely because a subscription expires.

Sign-in and limited renewal-related facilities, such as billing, support, notifications and basic account/organization information, remain available. Verified renewal restores access, subject to the applicable plan and account status.

Access may also be restricted for misuse, security incidents, invalid payments or legal obligations. Contact support to resolve a restriction or request assistance retrieving records; indefinite retention is not promised.

• Do not submit false punches, access another organization’s information, exploit vulnerabilities or disrupt the service.
• Do not upload unlawful material, disclose another person’s credentials or use the service for covert surveillance.
• Do not resell service access or copy branding/software without permission or an applicable licence.

Customers retain rights in their business records. They authorize the operator to process those records only to provide, secure and support the service and meet legal obligations. AttendancePulse branding and service materials remain with their respective rights holders.

No uptime percentage or service-level guarantee is offered unless separately agreed in writing. Maintenance, connectivity failures, security measures and payment-provider interruptions may affect availability. Planned hardware integrations and other “coming soon” features are not included unless expressly confirmed in an order.

Customers should keep appropriate copies of business records and independently verify decisions affecting wages or employment. Neither these terms nor a service disclaimer excludes rights or liabilities that cannot lawfully be excluded. Liability limits, governing law and dispute venue require confirmation by the legal operator before these draft terms are adopted.

Cancellation and refund requests are covered by the Refund & Cancellation Policy. Contact support with your workspace and payment reference for billing disputes.

Material changes to adopted terms should be communicated with an updated version date and any notice required by law. The Customer can contact the operator about concerns before continuing or renewing. This draft does not itself change existing subscriptions or billing behavior.