ATTENDANCEPULSE · POLICIES & SERVICE

Service description

A digital attendance and working-hours subscription for growing businesses, with optional salary calculation.

Draft for owner review · 15 October 2026

Publication details pending

The legal operator’s name, registered address, support email, phone and grievance contact must be confirmed before publication. These policies are a draft for business and legal review; they do not confirm Razorpay approval.

01

What AttendancePulse provides

AttendancePulse is business attendance software for shops, offices, clinics, salons, restaurants and small factories, typically with 5–100 employees. Businesses manage their workforce through a web workspace and supported mobile experiences.

This is a digital software service, not a physical product. Standard subscriptions do not include an attendance machine, fingerprint scanner, phone, tablet or other hardware, and there is no physical shipping for the software subscription.

02

Attendance & working-hours features

  • Location-specific QR check-in/check-out, approved-device controls and GPS geofence verification, subject to the organization’s enabled security profile.
  • Employee and location management, fixed shifts, weekly/N-day rotations and weekly offs.
  • Attendance register, working-hour and break records, late/missing punches and attendance reports.
  • Leave requests, holidays, attendance corrections and approval workflows.
  • Overtime review, role-based access and operational notifications.
  • Business support tickets and account/subscription management.
03

Plans & pricing

  • Attendance: ₹699 per month for the first 10 employees; ₹80 per additional employee per month.
  • Attendance + Salary: ₹999 per month for the first 10 employees; ₹110 per additional employee per month.

Displayed base prices exclude 18% GST. Monthly, quarterly, half-yearly and annual prepaid periods are available. Quarterly billing saves 5%; half-yearly saves 10%; annual billing charges for 10 months and provides 12 months of access. The selected employee count, cycle and tax determine the payable total.

Employee-capacity top-ups may be prorated to the remaining subscription period. The payment preview gives the applicable amount. Large-team/custom arrangements require a confirmed quote. Use the pricing calculator for current public prices.

04

Optional salary calculation — not full payroll

Attendance + Salary adds lightweight monthly salary calculation, loss-of-pay and approved overtime handling, adjustments, and finalization/reopening of calculation periods. Only authorized organization owners/admins can access salary information.

The offering does not include full payroll processing, payslips, PF/ESI/TDS filing, tax advice, recruitment or a full HRMS. Employers remain responsible for checking calculations, paying wages and meeting statutory obligations.

05

Trial, onboarding & digital delivery

The advertised free trial is 15 days with no card required at signup. Business registration is reviewed before workspace activation. The workspace displays its actual recorded trial/subscription expiry.

Onboarding includes setting up employees, locations, shifts, security settings and approved phones. Businesses provide their own internet connection, suitable devices and workplace QR posters.

A paid subscription is delivered by enabling access in the registered workspace after successful payment verification. There is no shipping or download courier process. If verification or activation is delayed, contact support with the order/payment reference. No guaranteed activation-time or onboarding SLA is offered unless separately agreed.

06

Availability, hardware & plan limitations

Employee limits, permitted security profile and purchased features govern workspace access. Optional checks may require compatible hardware, device permissions or separate entitlement. Not every device or biometric vendor is automatically compatible.

Face kiosk, biometric machine synchronization and WhatsApp alerts are labelled “coming soon” in the public commercial offering. Do not purchase a subscription or hardware on the assumption these are included without written availability and compatibility confirmation.

GPS verification depends on measured accuracy and location configuration; poor connectivity, device restrictions and denied camera/location permissions can prevent successful punches. See How it works for the standard setup.

07

Renewal, expiry & related policies

Current renewal is a manual, one-time verified payment. The service does not currently debit your account automatically. At trial or paid-period expiry without renewal, operational workspace access and historical views are locked while stored records remain intact.

Verified renewal restores access subject to the purchased plan. Review the Terms & Conditions, Privacy Policy and Refund & Cancellation Policy for responsibilities, data handling and cancellation requests.

Questions about this policy?

Use our contact form for policy questions, privacy requests, billing concerns or cancellation assistance. Existing customers can also raise a support ticket from their workspace.

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